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Vendor: MA Diamond
Type: N/a
Sku: N/a
Free Shipping & Exchanges
Flexible and secure payment
100% Satisfaction Guarantee
MA DIAMOND Certified
Shipping information
Shipping policy
- Please make sure to inspect your order for any possible damage before accepting the package. In case you received damaged product during delivery, please Take a video of shipment and send to our mail and contact us.
- MA Diamonds provides estimated delivery dates for all available items so you may know when to expect your order. You will also receive shipping confirmation and tracking details once the package is sent out.
- Your order will be processed mostly on the same day if order is placed on weekdays and during the general business hours.
- Orders placed on weekends, during the holidays or during the later part of a weekday are processed the next working day.
Shipping Options
- We ship worldwide.
- Handling time is 7 business days after receiving clear payment and ring size confirmation. ( Business days excludes Saturdays / Sundays and Public Holidays.
- Delivery time will be 5-6 working days (which may extend during peak season time).
- Kindly provide complete address and contact number for hassle free shipping.
- We Usually Ship With USPS And UPS Shipping Carriers.
- For International Orders It Takes 7-10 Days For Delivery.
Refund & Return
- We Offer 7 Days Return Policy Policy. Read Below Condition's.
- There Is No Cost For Restocking Product.
- We Provide Return Label Free Of Cost To Buyer By Mail.
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The metals that the jewellery is made is also made to be worn on a day to day basis.
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Refund amount is based on product's price you have purchased for.
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Please remember to contact us before sending any item back.
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For incomplete or wrong address we are not liable for any return.
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If the buyer wants to return the item for his/her own personal reasons ( without any valid reason of item received in damage condition or unless it is defective ) the return shipping charges will be born by buyer.
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Our warranty also does not cover any piece that has been recklessly worn or purposely damaged.
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Once we receive the product, your product will go through quality check. Please note, MA DIAMOND reserve the right to reject a refund request at any time if we found our products is damaged, scratched or worn off.
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Once it passes the quality check we will issue the refund. A refund statement will be provided by the team. This will take approximately 3 business days.
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The refund will take an additional 1 business days to show in your system.
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Refunds will be done through PayPal Payment Method only.
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For Exchanges, after the quality check if approved, no refund will be issued, but a discount coupon will be issued, which can be used to buy the next product.
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Gift Wrap
$0.99
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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes. Worldwide shipping is already included in the price. We use DHL express with 3 days delivery time.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. We follow MADE TO ORDER policy so it takes 4-5 days to make and 3-4 days to delivery the parcel.
Can I change or return my item?
- We offer 7 days return policy
- Refund amount is based on product's price you have purchased for.
- Please remember to contact us before sending any item back.
- If the buyer wants to return the item for his/her own personal reasons ( without any valid reason of item received in damage condition or unless it is defective ) the return shipping charges will be born by buyer.